Customer Service

Live Help

Do you have a question for us? During normal business hours you may chat online with one of our customer service representatives.

Delivery & Shipping

Delivery and shipping information for gift baskets, alcohol, and seasonal restrictions.

GiftTree Policies

Learn more about returns and substitutions. Your satisfaction is our guarantee.


Information on the different kinds of personalizations available for many GiftTree products.

Coupons & Newsletters

Sign up for valuable coupons and discounts.

Payment Options

GiftTree accepts all major credit cards: Visa, MasterCard, Discover, American Express, Apple Pay, PayPal and Diner's Club.

Online Ordering

Our shopping cart technology uses "cookies" to keep track of the product(s) you select. Please enable your browser to accept cookies before you order.

Order Tracking

Track the status of your order through to delivery.

Member Benefits

Manage addresses, store billing information, keep track of your monthly gift giving expenses and set reminders of upcoming events in your life.

Security & Privacy

Our secure servers provide the best possible protection from unauthorized access by using Secure Sockets Layer (SSL) techology. More »We respect your personal information and allow you to control how your information is used. Please click here to view our privacy policy.

Have questions about your order? Call us now!